Terms & Conditions
To make a Booking enquiry drop us an email at
firstname.lastname@example.org or fill in the form on the
“Bookings” page and we will endeavour to get back to you asap.
If you decide to go ahead with your event a Booking Form will
be emailed to you. You will need to fill out the form and email
back to us asap. To secure your preferred date a $200.00 deposit
is required, this can be paid by bank transfer details are on the
Booking Form. All booking enquiries that have not paid a
deposit will be deemed a tentative booking and will be subject to
“first in first served” policy. The $200.00 deposit will be deducted
off the outstanding balance. The balance must be paid in full at
least 7 days before your event.
When you pay a deposit, this is a binding agreement and we lock
that date in for your event, so this date is reserved for you alone.
* If your event is cancelled for any reason you will forfeit all booking
deposits, if cancelled 10 to 5 days prior to the event.
* If your event is cancelled 4 to zero days before the event, you will
forfeit all booking deposits, plus 30% of the balance paid.
- Guest Numbers
Finalised guest numbers and the outstanding balance is to be paid in
full 7 days prior to the event, if you have guests that cannot attend
after the final numbers have been given, I’m sorry there will be no
- Delivery & Collection
Is at a mutually convenient time for both parties, where possible
a parking space for delivery and collection is required.
All items provided by High Tea 2 Your Door will be collected,
inspected and accounted for before we leave the premises.
We also require a $150.00 refundable bond that needs to be paid a
week prior to the event to cover any missing or damaged items.
- Cleaning of China & Cutlery
As left over tea & food can cause permanent stains, we ask that you
help us by removing all food scraps from plates and sliverware &
tea from the pots & cups and hand rinse all items in cold water,
please place all items on a table to be collected & packed by us.
Thank you for your co-operation in this matter.